Programme Coordinator

LOCATION:
Cornwall, UK
SALARY:
£20000 + benefits
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Applications for this job have closed.
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    About the Job

    PROGRAMME COORDINATOR

    Creative Growth Programme, Cornwall
    THE ROLE
    Creative England’s overarching mission is to grow the nation’s creative economy. We uncover creative
    voices, invest in creative businesses and empower creative communities to grow. We are committed to
    building a team that represents a variety of backgrounds, perspectives and skills.
    Creative England has been awarded funding from the European Structural and Investment Funds (ESIF) to
    deliver a pioneering Creative Growth Programme for Cornwall and the Isles of Scilly. Working with a close
    network of partners our aim is to deliver a successful model which will drive growth of the eco-system for
    the creative industries and can be a showcased for the UK and beyond.
    The Programme Coordinator will report into our new Programme & Engagement Manager operating at the
    heart of this unique programme delivering meaningful specialist support to SMEs in Cornwall and IoS. This
    is a unique role for a talented individual who is passionate about our industry. You will be organising and
    scheduling activity to facilitate programme delivery. This includes administrative, operational and
    community engagement to promote and facilitate a broad range of activity.
    Creativity and connecting people will excite you. You will be driven, reliable, and have a positive approach
    taking pride in your work to go the extra mile. The ideal candidate must have excellent attention to detail,
    be super organised and a team player.
    This is an exciting time to join our team in a role that offers you the opportunity to support industry
    through a challenging time. If you can demonstrate excellency in administration, confident communication
    skills and an ability to provide an exceptional service then Creative England would like to hear from you!

    CORE FUNCTIONS
    • Workflow and process: Ensure all administration is carried out in accordance with the approved
    project management process.
    • Enquiry management: Monitor and manage relevant programme enquiries on a daily basis.
    • Events administration: help in the planning, implementation and delivery of activity e.g. liaising
    with speakers, booking venues, caterers etc
    • Monitoring, data and reporting: Liaising with participants, ensuring relevant data is collected and
    submitted on time to report back to partners.

    LOCATION: Cornwall, exact location tbc. Awaiting appointment before office space confirmed location decision. May be expected to
    work remotely from home for first few months due to Covid-19.
    CONTRACT: Full time fixed term employment until August 2023 (flexible working may be considered)
    SALARY: £20,000 + benefits
    TO APPLY: Apply through the Our Graduates website
    Selection interviews will take place by VC, date TBC.
    *You also have the option to submit a short up to 3-min video to replace or compliment your cover letter. This should tell us why you are suited to
    the role, your motivations and anything else you’d like our panel to know!*

    KEY AREAS OF RESPONSIBILITY
    Act as a key point of contact for Programme enquiries, providing information, advice and guidance as
    required.

    Provide organisational and administrative support to the Programme & Engagement Manager in the
    planning, implementation and delivery of our Creative Growth Programme support offer e.g. liaising with
    speakers, booking venues, caterers etc
    Coordinate participant interest including oversight of the status of applications, keeping the team up to
    date, assessing eligibility of applications, collation of attendee information and post activity feedback
    Develop community engagement via social media and drafting copy for promotional materials.
    Liaising with Marketing and partners to ensure appropriate ongoing exposure/ coverage of programme
    news, stories and successes, workshops, and events.
    Conduct research to develop and manage contacts, researching networks and potential participants and
    being the key point person to engage. Liaising with marketing for network marketing packs.
    Retain accurate records, maintaining secure data protected files, spreadsheets and CRM system data,
    conduct visits with partners and check claim submissions to ensure eligible and evidenced.
    Facilitate meetings, making arrangements where necessary for Video Conference, conference calls or inperson meeting, including note taking.
    Support development of partnerships as/when required to grow our product offer for the sector
    Maintaining a database of connections and a programme event calendar
    Updating the CRM with decisions, assessments and documents; ensuring unsuccessful applicants are
    informed, feedback coordinated and follow up for awardees is set up in liaison with the Project and Finance
    team
    Support the research of creative clusters, gaps in the market, trends and needs across Cornwall and the
    Isles of Scilly to help shape programme planning
    Assist with the preparation of plans, schedules and budgets for agreed activity. Ensure retention of paper
    files alongside the CRM which are high quality and compliant for audit and archiving as an evidence base
    Collate all reporting information and write progress reports with relevant contributions from the
    programme and finance team.
    To undertake any other duties as may be reasonably required.
    All staff must develop Creative England’s commitment to equal opportunities and promote nondiscriminatory practices in all aspects of work undertaken.
    This role is funded through the European Structural and Investment Funds (ESIF)
    This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to
    outline the main areas of responsibility at the time of writing

    PERSON SPECIFICATION
    ✓ Project administration: Demonstrable experience working in a similar fast-paced administrative
    role
    ✓ Events support: Experience working across events coordination, including operational and
    marketing
    ✓ Knowledge and experience of working in creative sector, ideally across European projects*
    ✓ Communication: able to build relationships and work well with stakeholders
    ✓ Data & Systems: Capable in the use of MSOffice apps: CRM Dynamics, Word, PowerPoint and Excel
    ✓ Organised: Strong attention to detail and deadlines, ability to multitask
    ✓ Writing, social media and research skills*
    ✓ Proactive approach: the ability to exercise effective judgment and use own initiative.
    ✓ Comfortable working in a small remote fast paced team
    ✓ Diversity & Inclusion: Commitment to the principles of D&I
    ✓ Flexible to travel across the region (subject to Covid-19 restrictions)
    *desirable

    Tagged as: Creative, Media, Social Media

    JOB SUMMARY

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