Research Associate

£25000 pro rata
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  • 15 February 2021

About the Job

Zappi has a fantastic new opportunity for an enthusiastic individual with a methodical mind, a flair for insight and story-telling and an interest in developing a career within market research and technology.

In the last 5 years, the Market Research industry has witnessed unprecedented disruption from technology, with faster and cheaper research solutions helping to answer the questions of the largest brands in the world. Whilst this trend is set to continue, the next phase of automation will leverage the power of machine learning and artificial intelligence to make automated research better than traditional approaches, not just faster and cheaper.

Since its inception in 2013, Zappi has been at the vanguard of better automated research. In order to continue to drive this, we need great researchers working and growing within the business. Our internal research team injects quality thinking into the products and platform solutions we offer to our users.


What is Zappi?

Zappi is essentially a software company with a related sales and marketing function; however, our business is research and our core proposition is a one-stop-shop research platform. The products we build on that platform solve business challenges like brand tracking, ad copy testing, pack testing and so on. Our partners and clients are some of the largest buyers of market research in the world.

Research buyers set up a project on our platform, trigger data collection through online panel partners and see reporting and analysis of their project hours later. Zappi does not directly offer a human consultancy service; instead we pour our expertise into the great design of our platform and products, which we then repeat at scale.

At 7 years old and with significant investment and year-on-year growth behind us, Zappi has big ambitions. This year marks a point of significant acceleration in our pursuit of better. It’s a very exciting time with an abundance of opportunities for business and personal growth, and we need exciting people to be a part of it.


The role

During this initial placement you would join a small but crucial internal Research team that touches almost all teams and work streams around the business, from software development, to UX design, to project execution, to marketing and sales. Your focus will be on enabling our key clients to get full value from the large amounts of data they have amassed on the platform, by preparing and also conducting meta analysis. Your work will be ground-breaking for both Zappi and for our global client base, as well as extremely interesting we hope!

Most importantly, a role at Zappi offers you valuable exposure to the future of the insight industry, as well as the inner workings of a technology business. There may be opportunities for high performers to extend their placements in the Research team or other departments and potentially find permanent placements.


What to expect at Zappi

Zappi has an entrepreneurial start-up culture, borne out of massive growth and a genuine tech DNA. You will be working in a fast-moving environment with some extremely smart people changing the market research industry as you know it.

You will be putting yourself in the minds of research buyers and making automation easy for them. You will be finding out about machine learning, artificial intelligence and user experience design.

And you will be having a great time!

Zappi fosters a culture of great autonomy and an extremely flat structure. Our employees are encouraged to work in cross-functional teams and seek out effective ways to drive the business forward, within a framework of topline company goals.


Our kind of people


Prioritise your own learning
Take time to listen deeply before acting
Aren’t afraid to address challenging issues directly, with compassion
Lead through inspiration not coercion and create space for others to lead
Are comfortable with radical transparency
Are comfortable being uncomfortable; change is constant at Zappi
Are humble and honest

Listen carefully to each other and to our customers
Fundamentally trust each other
Leave our egos at the door
Aren’t afraid to fail
Want to have a positive impact on the planet and our communities

Zappi is an equal opportunities employer; our diversity is a major strength. We maintain a constant dialogue with our teams and wider communities about how we can become a more inclusive place to work.
A graduate background in research or data science will be advantageous.
The perks

At Zappi we work hard; your hours of work will be Monday to Friday 9am to 6pm but with a lot of flexibility. We all have a job to do – how, where and when you get that done is largely up to you. In return we can offer you a relaxed and friendly atmosphere, ground-breaking projects to work on, a ground-breaking company to work at, unlimited holiday allowance and a pension scheme.

Over 2020 Zappi transitioned very successfully to being a remote-first company and as such, we do not anticipate requiring a regular presence in the London office. However, the ability to access the office in person 1-2 times a week would be valuable, once this is possible again.

Zappi is an equal opportunities employer, although you must be legally able to work in the UK.

Tagged as: Finance, Fintech, IT, Software

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